Awards & Accolades

American Society of Travel Advisors

2022
Tour Operator Partner of the Year

Travel + Leisure World's Best

2021
Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2021 readers' survey
2019
Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2019 readers' survey
2013
Avalon Waterways ranked in the top 10 among River Cruises in Travel + Leisure's World's Best Awards 2013 readers' survey
2011
Avalon Waterways ranked in the top 5 among River Cruises in Travel + Leisure's World's Best Awards 2011 readers' survey
Top River Cruising for Families
2011
Best River Ship Debut (Avalon Panorama)
2010
Avalon Waterways ranked in the top 5 among River Cruises in Travel + Leisure's World's Best Awards 2011 readers' survey
2009
Avalon Waterways ranked in the top 10 Small-Ship Cruise Line
2007
Avalon Waterways ranked in the top 10 Small-Ship Cruise Line

USA Today

2023
No. 1 Best River Cruise Line
No. 1 Best River Cruise Ship – Avalon Envision®

2021
No. 1 Best River Cruise Ship, (Avalon Envision ®)
Voted 10 Best River Cruise Ship, (Avalon Tranquility II ®)
Voted 10 Best River Cruise Line, (Avalon Waterways)

2019
Readers' Choice Award, Top 10 Group Tour Companies, (Globus)
Readers' Choice Award, Top 10 River Cruise Lines, (Avalon Waterways)
Readers' Choice Award, Top 10 River Cruise Ships, (Avalon Envision ®)

2018
Readers' Choice Award, Top 10 River Cruise Lines, (Avalon Waterways)

2017
Readers' Choice Award, Top 10 River Cruise Lines, (Avalon Waterways)

2016
Readers' Choice Award, Top 10 River Cruise Lines, (Avalon Waterways)

2015
Readers' Choice Award, Top 10 River Cruise Lines, (Avalon Waterways)

AFAR

2019
Best River Cruise – Finalist (Avalon)

Condé Nast Traveler

2021
Readers' Choice, Top 10 River Cruise Ship Lines, Avalon Waterways
2020
Readers' Choice Award, Top 10 River Cruise Line (Avalon Waterways)
2018
Readers' Choice Award – Top River Cruise Line (Avalon)
2017
Readers' Choice Award – Top River Cruise Line (Avalon)
2016
Readers' Choice Award – Top River Cruise Line (Avalon)
2015
Top River Ships Finalist - #5 (Avalon)

Cruise Critic

2019
Cruisers' Choice Award Top European River Cruise Ship Line
Editors' Pick Best Shore Excursions, Avalon Waterways
Cruisers' Choice Award Top 10 River Cruise Ships: Avalon Imagery II®, Avalon Expression®, Avalon Poetry II®, Avalon Tapestry II®, Avalon Luminary®
No. 1 Top-Rated River Cruise Line in Europe, Cruisers' Choice, Avalon Waterways

2018
Best Cabins in River Cruising – Editors' Pick (Avalon)
Editor Rating 5.0/5.0 Avalon Saigon

2017
Best Cabins in River Cruising – Editors' Pick (Avalon)

2016
Best Cabins in River Cruising – Editors' Pick (Avalon)

2015
Best Cabins in River Cruising – Editors' Pick (Avalon)

2010
Best River Cruise Line
Editors' Pick Best Cabins in River Cruising

Cruise Passenger Readers' Choice

2019
Best Luxury River Cruise Line

Cruise Report Editors' Choice Awards

2017
Best River Cruise Accommodations-Avalon Vista/Panorama Suite
2017
2017 Best Panorama Lounge-Avalon Vista

Riverboatratings.com

2017-2018
“Best On Europe's Rivers” Awards – The Best Designed Staterooms on the Rivers

Sherman's Cruise

2016
The 9 Best River Cruise Ships in Europe (Avalon Tapestry II)

U.S. News & World Report

2016
Top River Cruise for 2016 (Avalon – Vietnam, Cambodia & the Mekong River)

Recommend Magazine Readers' Choice Awards

2022
Best International Tour Operator, Gold
2021
Best International Tour Operator, Gold
2020
Best International Tour Operator, Gold
2019
Best Tour Operator: North America, Gold, Globus
Best Tour Operator: Europe: Gold, Globus
Best Tour Operator: Asia & South Pacific, Silver, Globus
Best Tour Operator: Africa/Middle East, Silver, Globus
Best River Cruise Itinerary: Silver, Avalon Waterways
2018
Silver, Asia & South Pacific, Best Tour Operator
Gold, Europe, Best Tour Operator
Bronze, North America, Best Tour Operator
Gold, Tour Operator, Best Travel Agent Support
2017
Gold, North America, Best Tour Operator
Gold, Europe, Best Tour Operator
Gold, Africa & Middle East, Best Tour Operator
Bronze, Family, Best Tour Operator
Gold, Tour Operator, Best Travel Agent Support
2013-2016
Best Tour Operator to Latin America (Globus)
1999-2015
Best Tour Operator to Europe (Globus)
2007-2015
Best Tour Operator to Asia (Globus)
2016
Best Tour Operator to Africa/Middle East (Globus)

Travel Age West WAVE Awards

2023
Best New River Cruise Ship: Avalon View
Escorted Tour Operator Providing the Best Travel Advisor Support, Globus family of brands
Best Escorted Tour Operator, Europe, Globus family of brands
Best Tour Operator, Central and South America, Globus family of brands
2022
Escorted Tour Operator Providing the Best Travel Advisor Support, Globus family of brands
Best Escorted Tour Operator, Europe, Globus family of brands
Best Tour Operator, Central/South America, Globus family of brands
2021
Best Domestic Tour, Winner, Globus family of brands
Best Tour Operator for Multigenerational Travel, Editor’s Pick, Globus family of brands
Best Pandemic Community Response by a Tour Operator, Editor’s Pick, Globus family of brands (Lighthouse Project)
2019
Best Escorted Tour Operator, Europe (Globus)
Best Tour Operator, Central/South America (Globus family of brands)
Escorted Tour Operator Providing the Best Travel Advisor Support (Globus)
2019
Editor's Pick:
River Cruise Line Providing the Best Travel Advisor Support, Avalon Waterways.
River Cruise Line with the Highest Client Satisfaction, Avalon Waterways.
Best New Ship (River Cruise), Avalon Saigon, Avalon Waterways.
Best Onboard Dining (River Cruise), Avalon Waterways.
Best Suites, River Cruise, Avalon Waterways.
Best River Cruise Line for Families, Avalon Waterways.
2018
Best Escorted Tour Operator, Best Travel Agent Support (GFOB)
2018
Best Tour Operator, Escorted (GFOB)
2018
Best Escorted Tour Operator, Europe (GFOB)
2017
Best Escorted Tour Operator (GFOB)
2016
Best Tour Operator US/Canada (Globus)
2010-2016
Best Tour Operator, Escorted (Globus)
2017
Best Tour Operator, Middle East (GFOB)
2017
Best Tour Operator Travel Agent Support (GFOB)
2016
Best Travel Agent Support (GFOB)
2013-2016
Best Tour Operator, Central/South America (Globus)
2015
Best Tour Operator Europe (Globus)

Travel Pulse Travvy Awards

2022
Best Escorted Tour Operator – Overall: Globus (Gold)
Best Escorted Tour Operator – Europe: Globus (Gold)
Best Escorted Tour Operator – Asia: Globus (Gold)
Best Escorted Tour Operator - Australia/New Zealand/South Pacific: Globus (Bronze)
2021
Best Escorted Tour Operator - Asia: Globus (Silver)
Best Escorted Tour Operator - Europe: Globus family of brands (Gold)
Best Escorted Tour Operator - Family: Globus family of brands (Gold)
Best Escorted Tour Operator - Overall: Globus family of brands (Gold)
Best Tour Guides: Globus (Silver)
2019
Best Escorted Tour Operator - Europe: Globus (Gold)
Best Escorted Tour Operator - Family: Globus (Gold)
Best Escorted Tour Operator - U.S./Canada: Globus (Gold)
2017
Best Escorted Tour Operator, Asia, Globus (Gold)
Best Escorted Tour Operator, Australia/New Zealand/South Pacific: Globus (Gold)
Best Escorted Tour Operator, Adventure/Expedition: Globus (Gold)
Best Escorted Tour Operator, Premium, Globus (Gold)
Best Vacation Packager, Asia (Gold)
Best Vacation Packager, Australia/New Zealand/South Pacific (Gold)
Best Vacation Packager, LGBTQ
2016
Best Cruise Line, Europe (Avalon)
Best Escorted Tour Operator, Australia (Globus)

Travel Weekly Magellan Awards

2011
Silver Winner/Cruise Ship: Overall River Cruise Ship (Avalon Panorama ®)Silver
Winner/Cruise Ship: Overall River Cruising (Avalon Waterways)
2015
Cruise Marketing – TV Commercial (Avalon Waterways Video)
2009
Gold Winner/Cruise Ship: Best Overall River Cruising
Silver Winner/Cruise Ship: River Cruise Ship (Avalon Affinity ®)
2008
Silver Winner/Cruise Ship: River Cruise Ship (Avalon Scenery ®)

Travel Weekly Readers' Choice Awards

2022
Globus - Best Tour Operator, Escorted Overall
Globus - Best Tour Operator, Europe
Globus - Best Tour Operator, International
Globus - Best Tour Operator, Escorted Sales & Service
2019
Globus - Best Tour Operator, Escorted Overall
Globus - Best Tour Operator, Europe
Globus - Best Tour Operator, Escorted Sales & Service
2018
Globus - Best Tour Operator, Escorted Overall
Globus - Best Tour Operator, Europe
Globus - Best Tour Operator, Asia & Pacific
Globus - Best Tour Operator, Escorted Sales & Service
2017
Best in Tour Operators—Europe—Globus
Escorted Sales & Service—Globus
2015-2016
Best Tour Operator, Escorted for Sales & Service
2014-2015
Best Tour Operator Overall, Escorted
2016
Best Tour Operator Europe (Globus)
2016
Best Tour Operator Asia/ Pacific (Globus)
2015
Best International Tour Operator (Globus)

Travel Weekly UK

Awards--Touring & Adventure: The Hotlist
Agent-voted Categories

  • 7th Best for 18-30s
  • 4th Best for over 55s
  • 3rd Best for value for money
  • 8th Best for UK and Europe
Consumer/reader-voted category
  • 4th for Best for short haul

National Geographic

2017
One of 21 Best Cruises in the World – Irrawaddy River (Avalon Myanmar)

Ensemble

2019
River Cruise Partner of the Year – Canadian – Avalon
2019
Land Partner of the Year – US – Globus
2018
Land Partner of the Year – Globus family of brands
2018
Outstanding U.S. Agency Support, Land – Globus family of brands
2017
US Tour Partner of the Year (GFOB) (Reseau Ensemble/Canada Supplier Awards
2016
River Cruise Supplier of the Year (Avalon)
2015
Tour Partner of the Year USA (GFOB)
2015
Tour Partner of the Year Canada (GFOB)
2018/2019
Platinum Partner 2018, Journey Beyond (formerly Australia Group)
Great Southern Rail (Indian Pacific and ‘The Ghan' Trains)

Liberty/GoGo

2015
Best Overall Tour Operator Partner, Escorted - Globus
2015
Best Overall River Cruise Partner - Avalon Waterways
2015
Best Tour Operator Training Partner, Escorted - Globus

MAST

2019
Best Customer Service, Training, and Reservation Department (GFOB) MAST Supplier Awards 3/7/19
2017
Best Marketing and Best Training (GFOB) 14th Annual MAST Supplier Awards 3/8/18
2015-2016
Best Training (GFOB)
2015-2016
Best Reservations Department over $2M in sales (GFOB)
2016
Best Groups Department (GFOB)
2016
Best Customer Service over $2M in sales (GFOB)
2016
Best Sales Managers over $2M in sales (GFOB)

Big 7 Travel

2019
7 Intimate European Cruises for your Bucketlist, Avalon—The Heart of Germany; Tulip Time Cruise

Montrose Travel

2015
Supplier Partner of the Year (GFOB)

National Association of Career Travel Agents

2015
Tour Operator of the Year (Globus)

National Tour Association - Courier's Distinguished Dozen

2016
Best River Cruise Company, Silver (Avalon)

Nexion

2022
Best Escorted/FIT Tour Operator
2021
Best Escorted/FIT Tour Operator
2016
Best Escorted Tour Operator

Uniglobe®

2019 Uniglobe® Travel Center Conference
  • Tour Operator of the Year – Globus Europe
  • River Cruise Line of the Year – Avalon (tie with AMA)
  • Service and Support, Land – Globus family of brands
  • Supplier Representative of the Year – TJ McAvoy

ATOUT FRANCE (French Gov't Tourist Office)

2017
Best Online Tour Operator

Scotland's Heritage UK

2019
Tour Operator of the Year to Cosmos division of Tourwise London